Forcing Behavior On Users is Bad UX

Last week I read about a test LinkedIn was performing on select users, forcing them to add hashtags to their updates in order to post. Forcing people to to things they don’t want to or aren’t used to isn’t really a great idea under any circumstances. Even if you’re calling this a “test,” you’re honking … Continue reading Forcing Behavior On Users is Bad UX

IHOP UX FTW

Great story on user experience and how it influences the consumer. IHOP has a new menu, and now customers are spending more. That’s not a coincidence: The new menu was carefully designed to encourage diners to order more. It’s like a Jedi mind trick that gets customers to order a side of bacon. via How … Continue reading IHOP UX FTW