Even more prestigious company at Brandweek

Add Shel Holtz to the list of bloggers writing industry opinion pieces for Brandweek. His first contribution is on using social media as a customer relations contact system and is, unsurprisingly, well worth reading.

By Chris Thilk

Chris Thilk is a freelance writer and content strategist with over 15 years of experience in online strategy and content marketing. He lives in the Chicago suburbs.