LOTD: 8/24/07

  • Yeah, that’s right, the kid hacking the iPhone and getting it to work on T-Mobile is from New Jersey. You know you’re jealous. (TB)
  • Am I the only one that thinks Nielsen’s idea of using participants in its new social network venture as a panel of sorts is a tremendously bad idea? (CT)
  • It’s always good to read reminders that customer service – of the old-fashioned call-center variety – is every bit as important to your business as all the fancy marketing plans in the world. (CT)
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